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Privacy Policy

Effective date: 13 December 2025

1. Who we are

This website is operated by ASoulVoyage (“we”, “us”, “our”). We provide travel-related services, including tours, visa support, and flight ticket assistance.

2. What data we collect

We may collect the following information when you contact us:

3. How we use your data

4. Legal basis

We process personal data based on your consent, performance of a contract or pre-contractual steps, and our legitimate interests in operating and improving our services.

5. Cookies and analytics

This website may use essential technical cookies. If analytics tools are added, this policy will be updated accordingly.

6. Data sharing

We do not sell personal data. We may share information only when necessary to deliver requested services (e.g. tour operators, airlines, hotels) or with technical providers (hosting, email).

7. International data transfers

Some service providers may process data outside your country. Appropriate safeguards are applied where required.

8. Data retention

We retain personal data only for as long as necessary to fulfil the purposes described or to comply with legal requirements.

9. Your rights

You may have the right to access, correct, delete or restrict processing of your personal data. To exercise these rights, contact us at info@asoulvoyage.kz.

10. Security

We apply reasonable technical and organisational measures to protect your data, but no online transmission is completely secure.

11. Children’s privacy

Our services are not intended for children. If you believe a child has provided us personal data, please contact us so we can remove it.

12. Changes to this policy

We may update this Privacy Policy. The latest version will always be available on this page.

13. Contact

For any privacy-related questions, contact us at info@asoulvoyage.kz.